Terms and Conditions - Walks With Hawks

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Terms & Conditions
Please note:
Unfortunately, we are not a falconry centre and therefore we are not open to the general public.
All of our experiences need to be pre-booked.

Spectator Tickets are only available to those attending with full paying guests.

All our experiences and events are covered by full public liability insurance
a copy of which can be sent on request.

Our activities can be booked all year round,
however they are weather dependant.

Therefore Walks with Hawks reserve the right to reschedule
due to poor conditions, and will reschedule as soon as possible on a
convenient date for both parties.

We reserve the right to postpone activities
due to the welfare of the birds.

Vouchers are valid for 9 months only from date of purchase
and experiences must be booked and taken within that 9 month period.

Expired vouchers can be extended for a maxium of 3 months,
if done within 14 days of expiry date at a cost of £15.00 per person.
Please contact us if you require this as it can not be purchased via the website.

Vouchers are non returnable,
non-transferable or redeemable for cash.

7 Days notice to cancel a booked date must be given.
Failure to do so will invalidate your voucher/booking.

Failure to turn up on the day for a booked experience will invalidate your voucher/booking.

It is your responsibility to turn up promptly at your pre arranged time.
Experiences may start without you should you fail to do so
as there maybe other guests booked on.

Experiences maybe shortened in length should you fail to turn up at the pre arranged time.
This you will appreciate is due to other comitments.

For the purpose of our experiences any guest over the age of 17 years will be deemed an adult.

The venue is a working farm so suitable clothing and footwear should be worn.

We will provide protective equipment
needed to handle our birds.

Defense Discount Service Offer is Valid for week days only and at the discretion of WWH.
We reserve the right to refuse attendance should a valid DDS card not be produced on the day of experience.

A health and safety brief will be given on the day.
It will be your own responsibility to adhere to the instructions given
and in the unlikely event of an accident,
Walks With Hawks will not be held accountable for any injury sustained during your visit.

Walks With Hawks will not be responsible for any loss or damage to guests personal possessions.

Strictly no dogs or other animals.

For further information please contact us:
Email: clare@walkswithhawks.co.uk, Phone: 01452 537420, Mobile: 07956687275
Walks with Hawks is a registered Trademark.
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